This Cookie Policy explains what cookies are, how IVOAI (IVOAI Technologies Pty Ltd, ACN 698 504 184, ABN 50 856 845 860) uses them, and your choices regarding cookies. It supplements our Privacy Policy.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and provide essential functionality. Not all cookies are created equal — some are necessary for a site to work, while others are used for tracking and advertising.
2. Our approach
We keep it simple: we only use essential cookies. We do not use any third-party tracking, advertising or analytics cookies. No cookie consent banner is needed because we don't use any cookies that require your consent under Australian privacy law.
3. Cookies we use
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
session_id | Keeps you logged in to your account | Essential | Session (deleted when you close your browser) |
csrf_token | Protects against cross-site request forgery attacks | Essential / Security | Session |
theme_pref | Remembers your display preferences | Functional | 1 year |
4. Cookies we do NOT use
- ❌ Tracking cookies — we do not track your browsing across other websites
- ❌ Advertising cookies — we do not serve ads or share data with ad networks
- ❌ Third-party analytics — no Google Analytics, Facebook Pixel or similar tools
- ❌ Social media cookies — no embedded social media trackers
5. Third-party cookies
When you make a payment, Stripe (our payment processor) may set its own cookies to process the transaction securely and prevent fraud. These cookies are governed by Stripe's Cookie Policy and are limited to payment processing functionality.
6. Managing cookies
You can control cookies through your browser settings:
- Block all cookies — this may prevent you from logging in to your account
- Delete existing cookies — you'll need to log in again on your next visit
- Allow essential cookies only — our site will work normally with this setting
Most browsers let you manage cookie preferences in their Settings or Preferences menu. Consult your browser's help documentation for specific instructions.
7. Local storage
In addition to cookies, we use browser local storage for:
- Caching your dashboard preferences for faster load times
- Storing temporary form data to prevent loss if you navigate away accidentally
Local storage data stays on your device and is not transmitted to our servers. You can clear it through your browser settings.
8. Changes to this policy
If we ever introduce new types of cookies, we'll update this policy and notify you. Given our commitment to minimal data collection, we don't anticipate significant changes.
9. Contact
Questions about our use of cookies:
- Email: hello@ivoai.com.au
- Through the BoB app (if you're a client)