How it works
Here's exactly what happens.
No surprises, no fine print. Six clear steps from "who are you?" to "I don't think about IT any more."
Free IT audit
We remotely check your setup — devices, software, security, backups, the lot. You get a plain-English report showing what's healthy, what's at risk, and what we'd do about it. No cost, no obligation.
Choose your plan
Pick the level of support that suits you. KaaS Personal from $79/mo for monitoring and maintenance. Add SaL for a personal AI assistant who handles IT for you in plain English. Business plans for teams.
Provisioning ($199 one-time)
We set everything up remotely — security, encrypted backups, antivirus, VPN, encrypted email, updates. Usually done the same day.
BoB goes live
We install the BoB Desktop App on your computer and the BoB Phone App on your Android phone. From this moment, your devices are monitored 24/7. Health checks, security scans, backup verification - all automatic.
SaL introduces herself
If you chose a plan with SaL, your AI assistant reaches out to say hello. She speaks plain English, handles IT tasks on your behalf, schedules maintenance, and explains what happened and why. Available 24/7 via BoB Chat, Telegram, or WhatsApp.
You stop thinking about IT
That's it. We handle everything from here — monitoring, patching, backups, security, performance. You'll get a monthly health report in plain English. You only hear from us when something needs a decision.
What's included
What KaaS does for you.
KaaS (Keep-as-a-Service) is your managed IT — we monitor, maintain, and protect your devices around the clock.
🛡️ Security
- Managed antivirus and firewall
- AES-256 encryption on all devices
- Proton encrypted email
- VPN for secure browsing
- Password policy enforcement
🔧 Maintenance
- 24/7 device monitoring
- Automatic patching and updates
- Performance optimisation
- Daily encrypted backups
- Monthly health reports
Meet SaL
Your AI assistant who speaks plain English.
SaL handles IT tasks on your behalf — available 24/7, always in plain English.
💬 Communication
- Speaks plain English - no jargon
- Available via BoB Chat, Telegram, WhatsApp
- Explains what happened and why
- Sends updates and reminders
✅ Task handling
- Handles IT tasks on your behalf
- Schedules maintenance windows
- Coordinates with KaaS for fixes
- Accepts instructions only from you
Your dashboard
BoB - your window into everything we do.
BoB is three things: a desktop app, a phone app, and a chat channel. Together, they give you full visibility.
BoB Desktop App
Windows & Linux. Sits in your system tray. Health monitoring, one-click support, security status at a glance.
BoB Phone App
Android companion. Alerts, device status, chat with SaL on the go. Everything in your pocket.
BoB Chat
Real-time messaging between you and IVOAI. Talk to SaL, send screenshots, get updates. All in one thread.
Questions
Frequently asked questions.
Ready to stop worrying about IT?
Start with a free audit — no cost, no obligation. We'll show you exactly where you stand.
Start your free audit